Privacy Policy
Last updated: 5 May 2026
At WeGo Send, protecting your personal data is a priority. This policy explains how we collect, use, store and protect your information as part of our transfer and foreign exchange services between Europe and Central Africa.
1Data collection
We collect the following information to ensure the security and compliance of our services:
1.1 Personal information provided directly by you
- Full name
- Date of birth
- Full address
- Email address
- Telephone number
- Profession
- Identity document
1.2 Financial information
- Details of transactions carried out via our platform, including amounts, currencies and recipients
2Data use
Your personal data is used to:
- execute your transfer and exchange transactions
- ensure compliance with anti-fraud and anti-money-laundering obligations
- improve our services and personalize your experience
- communicate with you about your transactions or offers, with your consent
- provide fast and efficient customer support
3Data sharing
We do not sell or rent your personal information, except in the following cases:
- trusted partners bound by strict confidentiality obligations
- legal requirements imposed by competent authorities
- protection of our rights, our security or that of our users
4Data security
We implement technical and organizational measures to protect your data against:
- unauthorized access
- accidental loss, destruction or alteration
All sensitive data is stored securely and is accessible only to authorized personnel.
5Retention period
Your personal data is retained for as long as necessary to:
- comply with our legal obligations
- provide our services
- meet our defense needs in the event of a dispute
Once these periods expire, your data is securely deleted.
6Your rights
Under GDPR, you have the following rights:
- right of access
- right of rectification
- right to erasure
- right to restriction of processing
- right to data portability
- right to object
To exercise these rights, contact us at: support@sawegosend.com
7Changes to this policy
This policy may be updated to reflect changes in our practices or legal requirements. We encourage you to review this page regularly.