Help centre

Support & documentation

Help centre

Everything you need to know about WeGo Send to send money quickly and securely.

Frequently asked questions

The rate shows before you confirm the transfer. What you see is what your recipient gets.

WeGo Send is a money transfer service between Europe and Africa. Fast, secure, no hidden fees.

Limits vary depending on your KYC verification level. Contact us to find out more.

We cover several countries in Central and West Africa from France, Germany and other European countries. The full list is available at sign-up.

Most transfers arrive in under 24 hours, depending on the country and payment method chosen.

Still have a question? Visit our help centre.

Process

How it works

A seamless, secure and fully traceable transfer experience.

STEP 01

Open and verify your account

Create your profile and complete identity verification in line with security and compliance requirements.

STEP 02

Configure and fund your transfer

Select the recipient, confirm the amount and pay by bank transfer or PayPal.

STEP 03

Track the transaction in real time

Receive confirmations and monitor the transaction until the funds are delivered, directly on WhatsApp.

Make your first WeGo

Less than 2 minutes to get started

Let’s stay in touch

Have a question? Our team is here to help.

Email

support@sawegosend.com

Chat

Available 24/7

Fast response

Usually < 1 hour