Help centre

Support & documentation

Help centre

Everything you need to know about WeGo Send to send money quickly and securely.

Frequently asked questions

The rate shows before you confirm the transfer. What you see is what your recipient gets.

WeGo Send is a money transfer service between Europe and Africa. Fast, secure, no hidden fees.

Limits vary depending on your KYC verification level. Contact us to find out more.

We cover several countries in Central and West Africa from France, Germany and other European countries. The full list is available at sign-up.

Most transfers arrive in under 24 hours, depending on the country and payment method chosen.

Still have a question? Visit our help centre.

Process

How it works

6 simple steps to send money to your loved ones and make a real difference in your community.

STEP 01

Create an account

Sign up in minutes with your email or phone number.

STEP 02

Identity verification

Photo of your document and a selfie. Under 2 minutes, full access right away.

STEP 03

Check rates

The rate shows in real time, with no hidden fees.

STEP 04

Initiate transfer

Enter your recipient's details and choose how you want to send.

STEP 05

Make payment

Pay by bank transfer. Your recipient gets the money via Mobile Money, bank transfer or cash.

STEP 06

Instant confirmation

A receipt is sent to you on WhatsApp. Track your transfer at any time.

Make your first WeGo

Less than 2 minutes to get started

Let’s stay in touch

Have a question? Our team is here to help.

Email

support@sawegosend.com

Chat

Available 24/7

Fast response

Usually < 1 hour